Frequently Asked Questions
Everything you need to know about shopping with BMC Toys.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.
What is your return policy for apparel?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply use our online portal to generate a prepaid return label.
How do I know which size to choose?
Each product page features a detailed size guide with measurements. If you are between sizes, we recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I track my order in real-time?
Yes, once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress until it reaches your door.
Do you offer sustainable or eco-friendly options?
We are committed to ethical fashion. Many of our collections feature organic cotton and recycled materials, which are clearly marked in the product descriptions.